Find out who is leaving your store — and why.

Upload your customer data. Get an AI-powered retention report in under 60 seconds. No analyst needed.

See a sample report
  • 60 seconds to first insight
  • Works with any CSV format
  • GDPR compliant
  • No analyst needed
  • Free plan available

Sound familiar?

You have the data, but no insights

Your marketing budget goes to new customers, not loyal ones

You don't know who is about to leave until it's too late

Built for store owners without a data team

Solo eCommerce managers running 1–5 person stores

Shopify / WooCommerce / PrestaShop store owners

Small brands overspending on acquisition

Three steps to better retention

01

Upload your file

Drop in a CSV or Excel export. Raw order lists work directly — no pre-aggregation needed.

02

AI analyses your customers

Our model segments every customer, scores churn risk, and surfaces hidden patterns in your data.

03

Get actionable report

Receive a plain-English report with at-risk lists, revenue forecasts, and the top 3 actions to take this week.

Works with your existing store

Export a CSV from any platform — RetentionShift does the rest.

Shopify
WooCommerce
PrestaShop
BaseLinker
Magento
Any CSV format

No plugin needed. No API connection. Just export your customer list and upload.

Pricing that grows with you

Start free. Upgrade when you're ready to scale retention.

Free

$0/mo
  • 1 analysis / month
  • Up to 100 customers per CSV
  • Last 3 reports history
  • Basic retention score
  • CSV upload
Start free

Starter

$19/mo
  • 10 analyses / month
  • Up to 1,000 customers per CSV
  • Full reports history
  • PDF export
  • Email support
Most popular

Pro

$49/mo
  • 50 analyses / month
  • Up to 3,000 customers per CSV
  • AI-powered recommendations
  • At-risk customer export
  • Priority support

Agency

$199/mo
  • 200 analyses / month
  • Up to 20,000 customers per CSV
  • Dedicated account manager
  • SLA guarantee
T

Built by an eCommerce manager, not a software company.

After 5 years managing retention for footwear and fashion brands — watching stores spend 80% of their budget on acquisition while losing 60% of customers after their first order — I built the tool I wished I had.

RetentionShift does in 60 seconds what used to take me 3 hours in Excel.

— Tomasz, founder

Early access, built in public

You'll be one of our first users — which means your feedback directly shapes what we build next.

Your store is losing money on customers you already paid for.

RetentionShift shows you exactly who's about to leave, who's worth saving, and what to write to bring them back — in under 60 seconds.

🎁 Get our free Retention Audit Checklist

No spam, unsubscribe anytime.

Frequently asked questions

What file format do I need?

Upload any CSV or Excel file from Shopify, WooCommerce, PrestaShop, BaseLinker, Magento, or any other platform. Minimum required: customer email, order date, order value. We check your file and tell you exactly what is missing before running the analysis.

Is my data secure?

Yes. All data is encrypted in transit (HTTPS) and at rest. EU-based servers, GDPR compliant. We never share or sell your data. Delete everything from account settings at any time.

Can I cancel anytime?

Yes, one click in account settings. No phone calls. Full access until end of billing period. No charges after cancellation.

What columns does my file need?

Minimum: customer email, order date, order value. Optional: name, order ID, product category. Just upload your file and we will tell you what is missing.

How is the retention score calculated?

Score 0-100 based on repeat purchase rate, recency, and frequency of buying. Above 70: healthy retention. 40-70: room for improvement. Below 40: 60%+ of customers not returning. Most stores start here when they first upload their data.

Questions? Just ask.

I read and answer every message personally.